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Senior Conversational AI Designer - Shape -Gen CX
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-07-15
Listing for:
Harvey Nash Group
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
UI/UX Design
Job Description & How to Apply Below
Harvey Nash Group is seeking a seasoned Conversational Designer for a flagship UK bank. You will shape customer-facing conversational models and drive the strategy for chat and voice interactions. The role emphasizes hands-on work with generative AI and real-world model behaviour shaping customer experiences.
Joining a priority function, you will define best practices, lead cross-functional teams, and influence the direction of a ground-up initiative in a regulated financial services environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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