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Digital & Customer Experience Analyst — Hybrid Impact

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Severn Trent Water
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    IT Business Analyst, Data Analyst, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 40000 - 56000 GBP Yearly GBP 40000.00 56000.00 YEAR
Job Description & How to Apply Below

Severn Trent Water is seeking a Digital & Customer Experience Analyst based in Coventry to join our Colleague Experience team within the Technology function. You will work with business and IT stakeholders to gather requirements, shape technology solutions, and define both as‑is and to‑be states, transforming business needs into tangible specifications.

You will conduct workshops, map processes, and translate requirements into clear documentation, with experience across Agile or Waterfall

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