People Services Officer

About The Role

Are you passionate about high-quality customer focussed HR administrative and advisory services and ongoing continuous improvement of customer service and processes, maximising use of technology? An exciting opportunity has arisen for a People Services Officer based in the People Team at the University of Warwick.

• experience of working in HR Administration environment within a large, complex organisation.
• ability to assess problems and provide effective and timely responses in difficult situations.
• experience of contributing to continuous process improvement or service enhancements.
• a working knowledge of employment law and HR practices.
• excellent customer service skills and experience of managing staff in a customer centric environment / team.
• experience of working in a service delivery led role using performance metrics to track service delivery and excellence.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

To find out more about the People Team, please visit our website.

We are a world-leading research-intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK
.
* Additionally, 92% of our research is rated world-leading or internationally excellent
**. Find out more about us at

• World University Ranking 2026, Complete University Guide 2026
• Research Excellence Framework 2021

• An attractive pension scheme.
• 30 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements. For more information, see here.

We are proud to be a Living Wage employer.

To find out more about our commitments to equality, diversity, and inclusion, please see:
Our Commitments | University of Warwick

JD - People Services Officer (111694).pdf – 142KB Opens in a new window

If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.