Lead Application Management – Cross Functional Operations

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

As a Lead Application Management you are responsible for managing, coordinating and developing Cross-Functional Operations as well Transactional process integrations to service PUMA’s wholesale, retail, and eCommerce channels with focus on Warehouse Management Systems and Customer Connectivity.

• Act as the central coordination point between business stakeholders, application teams, technical experts, and external service providers across all assigned operational domains
• Drive operational excellence through process standardization, KPI monitoring, automation opportunities, and continuous service improvements
• Ensure compliance with IT governance, security requirements, and audit standards while supporting releases, peak business periods, and operational readiness activities.

• Own the governance and coordination of SAP batch job scheduling across ERP modules, ensuring aligned execution of cross-functional business processes
• Manage process dependencies, execution sequences, and critical timing windows while mitigating locking conflicts, performance bottlenecks, and risks caused by parallel processing
• Collaborate with Application Management, SAP Basis, Development, and Business Teams to ensure stable, compliant, and efficient system operations.

• Own the operational support and continuous improvement of SAP integrations with third-party Warehouse Management Systems (WMS), ensuring stable execution of inbound, outbound, inventory, and master data processes
• Monitor and optimize interface performance, data quality, and system stability
• Coordinate incidents, enhancements, testing activities, and onboarding of new warehouses in close collaboration with Process Managers, Integration Experts, AMS partners, Test Managers and external logistics providers.

• Lead the operational management of customer EDI connections, ensuring reliable B2B integration with PUMA’s wholesale customers and trading partners
• Coordinate onboarding of new customer connections and implementation of new message types and business scenarios for existing customers
• Drive issue resolution, process standardization, and continuous improvement across PUMA’s global EDI landscape
• Develop and Drive new technical concepts (e.g. API Integrations) for Customer Connectivity (EDI) and align with all stakeholders.

• Degree in Computer Science, Information Systems, or a comparable qualification
• Several years of experience in cross-functional SAP modules (SD, MM, LE) ideally in S/4
  
  HANA
• Very good knowledge of business processes and relevant technology in wholesale, retail, and e-Commerce, preferably footwear and apparel
• Outstanding analytical and technical skills with focus on ERP systems
• Strong communication and negotiation skills
• High level of ownership and accountability
• Analytical thinking and structured working style
• Strong problem-solving and conflict management skills
• Team-oriented mindset with excellent stakeholder management abilities
• Fluent English is mandatory (Puma’s corporate language);
  German or other regional languages are a strong asset.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people
-with real judgment and accountability. We may use functions supported by Artificial…