Practice Analyst

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our values are:

• Open and fair:
  We are fair, open, and transparent.
• Nurture and develop:
  We help and encourage everyone to be their best and do their best.
• Engage and empower:
  We talk and listen to others, working together as one.
• Create and innovate:
  We embrace new ways of working to continuously improve.
• Own and be accountable:
  We work together to deliver the best services for our residents.
• Value and respect:
  We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

The Insight Team’s role is to question, influence and provide understanding to make life better in Coventry.

We collect, analyse, interpret and publish a wide range of insights about the city, supporting a strong culture of evidence-based decision-making.

Our work includes:

• Business intelligence and reporting
• Customer and location intelligence
• Performance management
• Evaluative research
• Engagement and consultation
• Partnership working
• Equality and diversity advice

We are looking for a Practice and Performance Analyst with a strong focus on data delivery, reporting and business intelligence to join Coventry City Council’s Insight Team.

This role is centred on producing high-quality, timely and accurate data products that support operational services. You will be responsible for developing reports, dashboards and performance outputs that enable services to understand demand, monitor performance, and improve outcomes.

• Design, build and maintain dashboards and reports (e.g. Power BI, Excel, SQL-based outputs)
• Deliver regular and ad hoc performance reporting to support operational and strategic decision-making
• Translate complex data into clear, accessible insights for a range of audiences
• Monitor key performance indicators and highlight risks, trends and areas for improvement
• Work closely with service leads to ensure reporting meets business needs
• Support statutory returns and ensure accuracy and quality of submitted data
• Improve data processes, automation and reporting efficiency
• Ensure data is used responsibly, including consideration of equality and diversity impacts

This is a delivery-focused role where your ability to produce reliable, insightful and user-friendly data outputs will directly support front-line services and leadership teams.

We are looking for someone who is highly organised, data-driven and confident in producing high-quality reporting outputs.

• Have strong experience producing data reports, dashboards or visualisations
• Be confident using data tools such as Excel, Power BI, SQL or similar
• Have excellent attention to detail and a commitment to data accuracy and quality
• Be able to manage and prioritise multiple reporting requirements
• Clearly communicate data and insights to non-technical audiences
• Be proactive in improving reporting processes and identifying efficiencies
• Have an understanding of performance data (public sector experience is desirable but not essential)
• Be committed to inclusive…