Strategic IT Service Manager: Service Desk & Operations
Listed on 2026-10-30
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IT/Tech
IT Project Manager, IT Specialist, AI Business & Operations -
Management
IT Project Manager, IT Specialist, AI Business & Operations
Axians UK is seeking an IT Service Manager to oversee end-to-end IT service performance, governance and continual improvement across a portfolio of services, including the Service Desk. The role interfaces with the Head of IT to translate business priorities into measurable outcomes, ensuring resilience, security and commercial sustainability.
You will lead a team of Service Desk Agents and Service Analysts, drive KPIs, SLAs and customer satisfaction, and advance automation across service
This is an excellent position to take on the Strategic IT Service Manager:
Service Desk & Operations role at Axians.
The Strategic IT Service Manager:
Service Desk & Operations role at Axians is now open for applications in Coventry, England, United Kingdom.
Join us at Axians as our next Strategic IT Service Manager:
Service Desk & Operations in Coventry, England, United Kingdom.
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