Global Head of Digital Services & AI Enablement
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IT/Tech
Job Description & How to Apply Below
The British Council is seeking a strategic, innovative Head of Digital Services & Enablement to drive digital transformation across Customer Sales & Service (CSS). You will lead digital optimisation, customer systems, knowledge management, service enablement, automation and AI adoption to enhance customer experience and operational efficiency.
Reporting to the Director of Customer Operations Delivery, you will help deliver the CSS Strategy and TOM, collaborating with Technology, Product,
We are seeking a motivated Global Head of Digital Services & AI Enablement to join British Council in United Kingdom.
This is a great opening to take on the Global Head of Digital Services & AI Enablement role at British Council.
As a Global Head of Digital Services & AI Enablement, you will play an important part at British Council in United Kingdom.
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