Benefits Administrator

Overview

An established and growing Chartered Financial Planning and Employee Benefits firm is seeking an experienced Employee Benefits Administrator to join its friendly, professional team.

This is an excellent opportunity to build on your existing experience within group risk, healthcare, or pensions administration while working for a firm that truly values technical quality, client service, and career development.

You’ll work closely with Employee Benefits Consultants and fellow administrators to deliver exceptional support to a portfolio of corporate clients. The role involves end-to-end administration across a broad range of workplace benefits, including:

• Group Life Assurance (Death in Service)
• Group Income Protection
• Private Medical Insurance
• Dental and Health Cash Plans
• Group Pensions

You’ll liaise directly with clients, insurers, and providers to ensure every aspect of scheme management — from quotations and renewals to claims and compliance — is handled accurately and efficiently.

• Obtain and negotiate quotations from UK group life, health, and protection insurers.
• Prepare client-facing reports, renewal summaries, and market comparisons.
• Support consultants with new business, renewals, and ongoing scheme servicing.
• Handle underwriting queries, scheme data, and compliance checks.
• Manage day-to-day client communication by phone and email with professionalism and accuracy.

• Minimum of 3 years’ experience in financial services (preferably within group risk, healthcare, or pensions).
• Highly organised with excellent attention to detail and strong written/verbal communication skills.
• Professional, proactive, and client-focused approach.
• Confident user of Microsoft Office and comfortable learning new systems.
• Professional qualifications not required, but full exam support is available for those wishing to progress.

• £30,000–£33,000 salary (depending on experience).
• Choice of full-time or part-time working hours (office-based).
• 22 days annual leave (plus bank holidays, pro-rated for part-time).
• 5% employer pension contribution.
• Group Life Assurance (Death in Service).
• Group Critical Illness cover.
• Health Cash Plan.
• Full exam and study support.
• Join a supportive, growing Chartered firm with an excellent market reputation.