Implementation specialist Hybrid

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further – Haemonetics is your employer of choice.

We are looking for a motivated and customer‑focused Implementation Specialist to join our EMEA team. This is a fantastic opportunity for someone who enjoys working in an international environment, has strong communication skills, and is eager to develop their technical expertise within the medical device industry.

• Provide technical assistance and troubleshooting support to customers and field teams across the EMEA region.
• Build trusted relationships with customers and internal stakeholders.
• Support product installations, upgrades, and technical investigations.
• Collaborate with cross‑functional teams, including Service, Sales, Quality, and R&D.
• Continuously develop your technical expertise and become a subject‑matter expert within your area.
• Contribute to improving customer satisfaction and operational excellence.

• Fluent in English, Italian, and German. French is a strong advantage.
• Strong communication and customer service skills.
• A natural curiosity and interest in technical products and troubleshooting.
• The ability to learn quickly and adapt in a dynamic international environment.
• A collaborative and proactive approach to problem‑solving.
• Previous experience in customer support, technical support, healthcare, life sciences, engineering, or a related field (beneficial but not essential).
• Previous project management experience is a plus.

• Structured onboarding and extensive product training.
• Ongoing coaching and development from experienced professionals.
• Exposure to a highly innovative healthcare and medical technology environment.
• Opportunities to expand your responsibilities and grow your career internationally.
• The chance to make a real impact by supporting healthcare professionals and patients across Europe.

If you are multilingual, technically curious, customer‑oriented, and eager to grow, we'd love to hear from you.