Water Hygiene Regional Manager

Hello, we’re Severn Trent Services, a commercial arm of the Severn Trent Group. We monitor and look after our legionella control and water treatment services and are now recruiting for a Team Supervisor to lead a team of around 8 people.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

In this role you will be responsible for driving both the commercial and operational success of your region, building strong customer relationships, ensuring full contractual compliance, delivering exceptional service, and unlocking opportunities to grow profitability within existing accounts.

You’ll play a key role in retaining contracts, expanding services, and championing a best‑in‑class Water Compliance offering that meets all statutory and contractual requirements. This includes leading and inspiring teams, managing contractors, maintaining high‑quality standards, and proactively identifying and resolving issues before they elevate.

• Operate as an active member of the Severn Trent Services UK management team.
• Lead the mobilisation of new contracts and projects in collaboration with Sales Managers and Regional Supervisors, ensuring all contract start dates are achieved.
• Oversee the delivery of contractual PPM, reactive, and remedial works across the UK, ensuring all delivery timescales set by the Head of Operations are met.
• Maintain compliance for all team training, qualifications, and equipment.
• Provide support to the Scheduling team and Regional Supervisors, taking the lead in developing team skill sets to expand the service offering across the geographical area.
• Manage subcontractors and operational costs, ensuring value for money and high‑quality service delivery.
• Lead and complete field‑based Health & Safety management audits, ensuring both personal and team H&S targets are achieved.
• Plan, organise, and lead customer review meetings, with a focus on identifying and selling additional services.
• Deliver weekly coaching and development sessions for the management team, focusing on performance, capability growth, and consistent leadership behaviours.
• Create, implement, and maintain operational standards across the team, ensuring consistent delivery, continuous improvement, and alignment with business requirements.

In order to be successful in this role, you’ll bring proven leadership experience, strong customer service or key account management skills, and confidence in using Microsoft Office and scheduling tools.

You’ll have a solid background in the Water Treatment industry, with hands‑on experience in sampling, analysis, and the dosing of boiler, cooling, and closed systems. This will be supported by City & Guilds (or equivalent) Legionella control training —
and if you don’t already have this knowledge, full training will be provided.

You’ll also apply your working knowledge of key legislation and guidance (ACoP L8, HTM 04‑01, Water Regulations, BS 8580) while demonstrating the leadership behaviours needed to inspire others and deliver exceptional results.

Full UK driving licence is vital – this will be a start from home role with responsibility as traveling to sites.

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award‑winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent Services family.

• Salary dependent on experience, plus monthly car allowance £520 per month or company car
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme of up to 15% of your annual salary, (based on company performance, eligible from 2024)
• Lead…