Fraud Center Operations Lead
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-05-30
Listing for:
Global Payments
Full Time
position Listed on 2026-05-30
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Global Payments in Coventry is seeking a Call Center Manager to oversee operations for the call center. The role includes managing departmental activities, ensuring service level agreements are met, and improving productivity based on statistics.
The candidate should have a Bachelor's degree and typically a minimum of 4 years of related professional experience. Responsibilities include coaching team members and managing escalated customer issues.
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