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Hybrid Customer Support Manager: Lead KPIs & CX
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-06-03
Listing for:
SF Partners
Full Time
position Listed on 2026-06-03
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
SF Partners is seeking a Customer Support Manager for a Coventry-based business. The ideal candidate will lead the customer support team, focusing on continuous improvement and delivering an outstanding customer experience.
This hybrid role involves managing operations, driving KPIs, and supervising staff training. A proven history in customer service leadership is essential, as well as strong analytical skills. The position comes with a competitive salary of £40,000.
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