Area Manager, Management Operations Manager

About The Role

Location: Ideally based within Birmingham, Leicester, Coventry and Northampton, covering sites across the region
Salary: £33,000 – £38,000 per annum plus Company Vehicle
Contract Type: Permanent
Working Hours:5/7 days per week (inc some weekends)

We’re looking for an experienced and proactive Area Manager to join our team here at TCFM, managing a portfolio of sites across North Surrey and the Greater London area.

In this role, you’ll take ownership of the day-to-day operations across your area, ensuring excellent service delivery, team engagement, and strong client relationships. You’ll be the key link between our on‑site teams and our customers, making sure operations run smoothly and efficiently.

If you thrive in a fast‑paced environment, enjoy being out in the field, and are passionate about leading people and delivering high standards—this could be the role for you.

• Carrying out regular, structured site visits to ensure standards are maintained and expectations are exceeded
• Building and maintaining strong, open relationships with our customers
• Coaching and supporting on‑site teams to deliver outstanding service
• Managing rotas and reviewing hours to ensure budgets are maintained
• Leading on recruitment, onboarding and training across your area
• Reviewing audits, identifying areas for improvement and implementing action plans
• Ensuring colleagues have the tools, training and support they need to succeed
• Making sure all company policies, processes and compliance standards are followed

• A competitive salary of £33,000 – £38,000 per annum plus company car
• Pension scheme
• Private Health Insurance
• Annual performance‑related bonus
• Opportunities to grow and develop within the business
• Access to Wagestream – track and access your earnings as you go
• Employee Assistance Programme through Legal & General Spectrum Life – providing physical, mental and financial wellbeing support through our eHub and phone services

We’re TC Facilities Management; a family‑owned business founded in 1962, now proudly employing over 2,400 colleagues across the UK.

We’re one of the country’s leading providers of cleaning and security services, working with some of the most recognisable brands in retail and commercial sectors.

At TCFM, we’re passionate about delivering a personal, reliable service and that starts with our people. If you’re ready to make a difference and lead from the front, we’d love to hear from you.