Neighbourhood Service Manager

Job in Coventry, West Midlands, CV4 9AJ, England, UK

Listing for: Niyaa People Ltd

Part Time, Contract position
Listed on 2026-06-10

Job specializations:

Management
General Management, Program / Project Manager, Operations Manager, Administrative Management

Salary/Wage Range or Industry Benchmark: 260 - 270 GBP Daily GBP 260.00 270.00 DAY

We are recruiting on behalf of our client for an experienced Neighbourhood Services Manager to join a large and high-performing housing organisation on an initial 3-month contract, with the potential for extension. This is a senior operational leadership role responsible for overseeing a large-scale housing management service covering approximately 16,000 properties . The successful candidate will play a key role in stabilising services, driving performance, and ensuring excellent neighbourhood and tenancy management outcomes.

The successful

Neighbourhood Services Manager will receive support and onboarding from the Head of Neighbourhood Services to ensure a smooth transition into the role.

Key Responsibilities of a Neighbourhood Services Manager:
Lead and manage a high-demand neighbourhood housing management service. Drive service improvement, operational performance, and customer satisfaction. Provide leadership across neighbourhood management and anti-social behaviour (ASB) services. Ensure effective tenancy management and neighbourhood standards are maintained. Monitor team performance, service delivery targets, and operational outcomes. Work collaboratively with internal and external stakeholders to deliver high-quality housing services. Team Management Direct responsibility for: 5 Neighbourhood Team Leaders 31.5 FTE Neighbourhood Officers 5 Safer Neighbourhood Officers 4 Neighbourhood Assistants Candidate Requirements:
Extensive experience within housing management. Proven success leading large operational housing teams. Strong expertise in neighbourhood management and ASB casework. Excellent leadership, people management, and performance management skills. The ability to quickly assess, stabilise, and improve services in a fast-paced environment. Strong stakeholder management and communication skills.

Essential Criteria :
Must live within a commutable distance of Coventry. Able to attend the office 23 days per week. Available to start at short notice or immediately preferred. What's on Offer? Immediate opportunity to make a significant impact within a large housing service. Senior leadership exposure and responsibility. Support and guidance from an experienced Head of Service. Potential contract extension beyond the initial term.

If this Neighbourhood Services Manager is of interest, please apply or contact