Supervisor, Management, Retail & Store Manager

Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors, including comprehensive parking and street management solutions that contribute to creating a great place to work and live.

We are looking for a Supervisor to join our fantastic team.

In this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from colleagues and members of the public, and track KPIs. You will also carry out Civil Enforcement Officer duties such as patrolling public car parks and streets, advising members of the public, and issuing tickets to incorrectly parked vehicles. The Supervisor is the eyes and ears of the local community while supporting the team to continue essential work.

Note: For this role you must hold a Full UK Driving License.

• Full UK Driving License
• Previous experience in a supervisory/management role
• Excellent Communication Skills
• Self‑motivated and customer‑focused
• Love of working outdoors
• Ability to work shifts
• Ability to work on own initiative
• Experience of working with Microsoft Office

• 36.25 hours per week
• Shifts between 10:00 and 18:00

• Training and Development: top‑class learning opportunities to grow with the company
• Full Uniform provided
• Leave Benefits: competitive holiday (including bank holidays) to enjoy a break from work
• Family Friendly Benefits: enhanced Maternity & Paternity package (subject to eligibility criteria)
• Health and Wellbeing: full access to our Employee Assistance Programme, Wellbeing Hub and Gym Discounts because your health and wellbeing is important to us
• Employee Perks: enjoy online and in‑store discounts and perks from your favourite retail shops, travel and social places
• Reward and Recognition: your efforts won’t go unnoticed
• Green Travel:
  Cycle to Work and Green Car Salary Sacrifice Schemes (subject to eligibility) because the environment matters to us
• Company Pension Scheme: we’ll help you save for your future
• Death in Service Benefit: providing peace of mind

Marston Holdings Ltd. is formed of nine brand entities, each with specialist skills and knowledge that together provide services to support the government, utilities and private sectors through the delivery of market‑leading integrated technology‑enabled solutions, from design and implementation to management and recovery. The Transportation team operates under our NSL brand as part of Marston Holdings Ltd. New starters are subject to clearance through the Disclosure and Barring Service and must keep the Company updated if their circumstances change.

We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.