Head of Propositions - Homes

We are seeking an exceptional Head of Homes Proposition to play a pivotal role within the newly established Group Commercial Office following the combination of Coventry Building Society and the Co-operative Bank. This transformational partnership has created the UK's seventh-largest mortgage lender and a compelling mutual alternative to the traditional banking market.

Reporting to the Head of Homes, this role will lead the strategic direction of the homes proposition, including product development and broader home ownership offerings. It will also be responsible for delivery of key initiatives that support the Group's growth ambitions, customer outcomes, and the long-term homes strategy.

The successful candidate will own the Homes product and proposition roadmap, leading the development of new propositions, enhancing broker and member offerings, simplifying legacy portfolios, supporting major transformation programmes, and ensuring the business remains ahead of market, regulatory, and customer trends.

As a highly visible leader, they will manage a team of experienced proposition and product development professionals and regularly influence stakeholders at Executive Committee level, acting as the recognised authority for the Homes proposition across the Group.

We operate on a team led hybrid approach with the base office being Coventry.

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)
• Company car allowance
• Private Medical Insurance
• Group Income Protection

We reserve the right to close this advert early if we receive a high volume of suitable applications.

• Proven leadership experience within financial services.
• Strong knowledge of retail banking
• Demonstrated ability to develop and implement successful business and proposition strategies.
• Strong commercial acumen and customer focus.
• Experience leading, developing, and inspiring high-performing teams.
• Excellent stakeholder management and influencing skills, including engagement at senior leadership level.
• Strong communication and presentation skills.
• Track record of delivering strategic change and business growth.
• Ability to make sound decisions in complex and fast-paced environments.

• Mortgage experience would be preferable

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose‑led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.

Up to £140,000 per annum plus car allowance (including a 15% shift allowance)

Location:

Coventry-Binley Business Park, Hybrid, Manchester

Employment type:

Full Time