Operations Manager

Due to our continued growth we’re currently recruiting for an experienced Operations Manager to join Fortem Solutions, this role will be covering the North West regions.

This senior operational position will be an integral role with direct responsibility for the safe and effective delivery of large scale social housing refurbishment projects.

This will include internal and external housing refurbishment and retrofit programs.

This will be working within our Northern Projects division.

• Promote and maintain the highest standards of health, safety and environmental management.
• Have full operational responsibility for this social housing refurbishment contract.
• Develop and monitor project strategies to achieve the company’s sustainability objectives.
• Leading a team of direct staff (Site Managers, Project Managers, Commercial, Admin support plus contractors).
• Establish quality standards on site and ensure quality of delivery in accordance with specifications, project requirements, timescale and to
• Identify and manage commercial risk.
• Liaise with the commercial team to provide estimates, information for tenders, pricing analysis, updated projections, and ongoing commercial project data.
• Develop excellent relationships with client representatives, consultants, and supply chain.
• Recruit, train, develop, motivate retain high quality Fortem staff to deliver high levels of service delivery.
• Understand contract requirements, control cost and deliver projects in line with budget and project timescales provide support where required.
• Provide technical support and advice to the client and project team.
• Ensure a robust strategy is in place for dealing with complaints and managing defects.
• Produce and ensure accurate monthly financial and departmental reporting.

• Experience of working on and managing large scale refurbishment programmes
• Experience of working within housing association/social housing contracts
• NVQ L6 (Construction) or equivalent
• Experience of managing multi-million-pound construction projects
• Excellent leadership, communication and management skills
• Experienced leader with excellent communication skills
• Experience with in the Retrofit sector would be highly advantageous
• Experience of high risk/high rise buildings
• Competitive salary based on experience
• £4,000 motor expenditure allowance or company car
• Salary sacrifice company car scheme
• 25 days annual leave + bank holidays & your birthday off (or the nearest Friday/Monday, if it falls on a weekend) 26 weeks full pay maternity leave
• Company pension
• Discounted gym memberships at national and local gyms
• Up to £3,000 colleague referral fee
• Other benefits including dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more

We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services.

Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon.

Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live.

We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community.

Please apply with your updated CV or contact us at the Recruitment team.

Note for Recruitment Agencies:
We have an agreed PSL, we do not accept speculative CV’s from agencies. If speculative CVs are sent, no fee will be applicable.