Store Manager, Retail & Store Manager

Where leadership meets premium eyewear and med-tech innovation. Are you an experienced Store Manager looking for your next challenge? Join Vision Express Richmond and lead a team delivering exceptional customer experiences while driving commercial performance in a fast-paced retail environment.

• Lead, coach and develop a high‑performing team
• Drive sales, KPI performance and business growth
• Deliver exceptional customer service and create memorable experiences
• Support your team through change and continuous improvement
• Ensure operational excellence, compliance and store standards
• Create a positive, engaged and performance-focused culture

• £350 towards frames or designer sunglasses, with unlimited spend on lenses
• 33 days holiday with buy/sell options
• Family & friends discounts plus free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the One Sight Foundation

As a Store Manager, you’ll benefit from a competitive bonus scheme that rewards strong store performance. Your leadership will have a direct impact on results, customer experience and earnings.

• Proven success in a Store Manager role
• Strong experience managing and improving KPIs
• An energetic leader who thrives in a performance‑driven environment
• Confidence coaching, developing and motivating teams
• Experience leading teams through change and driving improvement
• Background in product‑led retail or sales environments preferred
• Optical experience isn't required – we’ll provide all the training you need