Community Hub Manager - Housing

Overview

Orbit is recruiting for a Community Hub Manager to join our team in working across all of our Orbit Sites to work within the heart of our communities, managing the day to day operations and future developments of our Community Hubs. This role can be based out of any of our Orbit sites – Coventry, Stratford upon Avon, Norwich, Erith, Kent or Hastings – and will involve travel to all sites (driving license and access to own vehicle, essential).

The role is part of our Customer directorate where you’ll help us to lead the way in keeping our promise to more than 100,000 customers.

• Develop and manage Orbit’s portfolio of Community Hubs.
• Ensure the Community Hubs are well managed, accessible and offer a range of support services in line with community need.
• Develop plans to enable the Hubs to become financially sustainable.
• Manage budgets across the portfolio of Community Hubs.
• Line‑manage a team of Community Hub Officers.
• Work with the Community Investment Local Teams to enable customers to design and shape services and activities delivered from the Hubs, brokering partnerships with external providers, and/or commissioning activity to help deliver services that meet the changing needs of our communities.
• Work with communications teams to ensure the Hubs are promoted within local communities.

• Demonstrable experience in working with local communities to create community venues and facilities.
• Experience of service development within a community or voluntary sector setting.
• Experience of leading a team and working across organisations to develop coherent delivery plans.
• Ability to build effective networks and partnerships that lead to revenue generation/funding and increased outcomes for customers.
• Experience of developing and securing external funding with partners as well as managing delivery.
• Excellent project and contract management skills.
• Knowledge and understanding of relevant government strategy, policies and trends and their implications for the service and our customers.

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress – from training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

We’re proud to make a difference to people together. We’re values‑driven with a commercial focus on performance – because the more profit we make, the more we can achieve for people.