Customer Development Manager - Staffordshire & Warwickshire

Customer Development Manager – Staffordshire & Warwickshire

Field Based – Staffordshire & Warwickshire (Postcodes inc B77 - B79, CV1 - CV13, 21-23, 31-34, 47 & WS 1-15)

12 Month FTC – Full Time (35 hours)

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Life Assurance
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Access to a range of high street discounts

The role will include:

• Develop and execute customer plans in region to optimise total Volume,  GP and GP / HL.
• Meet agreed business objectives in new and existing accounts, maximizing profit and distribution to increase through puts of our products.
• Build and develop relationships with customers, wholesalers and stakeholders, ensuring a mutually beneficial business plan for both parties.
• Achieve targets for both profit and sales growth over an agreed budgeted time frame and in line with regional objectives, growing share range and distribution.
• Develop & deliver robust account plans for the next 1-3 years that drive business growth and share, including strategy and tactics and a bottom‑up promotional program by customer.
• Conduct full evaluation of investment and promotional activity in line with Value Management principles and tools.
• Manage & optimise debt risk and cash flow, track customers through My District.
• Use FIT to help generate a plan that will deliver annual objectives.

• Experience of developing relationships across functions to enable customer plans that deliver results.
• Good understanding of financial concepts and value management across relevant channels.
• Collaborative mindset with the ability to build mutually beneficial account plans translating these into actions and tactics.
• Understanding of all significant processes from planning through to invoice receipt.
• Excitement around growing brands and channels, providing high service levels to customers.
• High levels of accountability for plans, action, delivery and outcome.
• Performance and results focused – able to deliver against challenging targets and timescales with a passion for driving initiatives to completion.
• Ability to thrive in a dynamic and fast‑paced environment, adaptable to change.
• Resilience and positive attitude to maintain focus and motivation.