Building Manager

Description
We are looking for a full-time Building Manager to take day-to-day ownership of building operations across at least two Techspace sites in London. You will be the primary decision-maker for everything happening on the ground: maintenance, compliance, contractors, and the day-to-day member experience, working closely with your on-site team and reporting into the Area Manager.
Hospitality is at the heart of what we do, and while this is an operational role, it's a hands-on one: you'll be visible across your sites, first point of contact when something needs solving, and closely involved in the inspections, compliance, and supplier relationships that keep our buildings running well. An exceptional Building Manager holds both the operational detail and the bigger picture at once, managing contractors, budgets, and safety without losing sight of the member experience those things exist to protect.

You'll be given real ownership of your sites, alongside the accountability that comes with it.

Role specifics
As Building Manager, you are the primary decision-maker for building operations, compliance, and safety across your sites. You will have cross-functional responsibilities while being accountable for the day-to-day running of your portfolio, and for giving your team the guardrails, support, and coaching they need to excel in their roles.

• Building Operations and Compliance - You'll own day-to-day building operations across your sites, including maintenance, cleaning, and health and safety compliance, conducting regular inspections and keeping accurate fire, health and safety, and statutory compliance logs.
• Contractor and Supplier Management - You'll manage on-site contractors and supplier relationships, including security, cleaning, M&E, and facilities, and support the procurement and negotiation of local service contracts.
• Member Experience - You'll act as the first point of contact for member issues, escalations, and building-related requests, holding yourself and your team to the hospitality standard our members expect.
• Budget Ownership - You'll manage the budgets for building running costs across your portfolio, partnering with Finance to flag variances early and make the case for change where you see it.
• Space Coordination - You'll coordinate move-ins, move-outs, and space changes with the Commercial team, keeping communication clear for members and colleagues alike.
• Building Presentation - You'll ensure every building in your portfolio meets our brand standard at all times, treating presentation as core to the member experience rather than an afterthought.
• Incident Response - You'll lead the response to building-related emergencies and incidents, staying calm under pressure and keeping people properly informed.
• Team Leadership - You'll manage and develop your on-site building team, running structured one-to-ones and performance conversations, and onboarding new starters as your portfolio grows.
• Team Culture and Wellbeing - You'll actively look after the wellbeing and culture of your on-site team, noticing when something is off before it becomes a problem.
• Cross-Functional Collaboration - You'll build strong working relationships with the
  Community, Commercial, and Finance teams, keeping communication open and building operations aligned with the wider member experience.
• Reporting and Analysis - You'll report on building performance, costs, and member
  satisfaction to the Area Manager, using data to show what's working and where the team should focus next.

Must haves…

• Commercially Minded - You think in terms of budget, cost control, and long-term value, not just keeping the lights on. You're comfortable flagging variances and making the case for spend, and you take real accountability for the numbers on your sites.
• Hands-On and Practical - You're comfortable getting into the detail of a building, from a leaking pipe to a fire log, and you'd rather understand a problem first-hand than manage it from a distance.
• A Genuine Coach - You get real satisfaction from developing people, not just managing tasks. You give your team the guardrails and support to make good decisions themselves, rather than making every call for them.
• Accountable - You take ownership of outcomes, not just effort. When something goes wrong, you're the first to own it and fix it, not the last to find out about it.
• Calm in a Crisis - Building emergencies do not wait for a good time. You stay level-headed under pressure, make the right…