Apprentice Communications and Marketing Assistant; Level 4

Overview

Apprentice Communications and Marketing Assistant - Level 4

At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. We are on a mission to deliver bigger and better things, and we need passionate apprentices to help us achieve our goals. Our people and culture are the heart of our success. We are proud to be in the top 5% of utility companies worldwide for employee engagement and ranked as a Top 50 UK Employer on Glassdoor.

With nearly 10,000 colleagues, we are looking for brilliant people who are eager to turn challenges into opportunities for a better future. If you're excited to learn and ready to make a real impact, we want you on our team.

Let’s tell you more

Apprenticeship Programmes are a great way to earn and learn. Our Apprentice Communications and Marketing Assistant Programme offers the perfect blend of personal and professional development, exposing you to the core of our business. You’ll be supported every step of the way. Your role will be to gain practical experience in a few teams, developing your knowledge and understanding of Severn Trent and our processes.

All of this will allow you to further develop your skills so you can communicate data effectively to a wide variety of stakeholders. You’ll support the development and delivery of multi‑channel internal and external communication campaigns, helping to bring ideas to life across social media, email, web, print, and events. You’ll work closely with a wide range of stakeholders, gaining hands‑on experience in how we plan, create, and deliver communications that support our diverse business units.

We welcome apprentices from diverse backgrounds and offer varied experiences, training and development to provide a grounding for your future career.

You will be based at the Severn Trent Centre in Coventry. The programme allows you to gain exposure in different areas of the department so you are equipped with the right skills to build your career here. You will discuss your development and career ambitions in 1-1 meetings with business leads, mentors, a study buddy, the cohort leader, and the New Talent Team.

You will study towards a Level 4 Marketing Executive qualification. More information about this standard can be found via the provided link. We encourage you to read this information before applying.

• Planning and delivering multi‑channel communication campaigns from initial brief through to evaluation.
• Creating engaging content for social media, web pages, newsletters, and printed materials.
• Supporting brand consistency across all internal and external communications.
• Developing professional communication, organisation, and project coordination skills that support campaign delivery from start to finish.
• Working collaboratively with designers, copywriters, and internal stakeholders to deliver high‑quality outputs.
• Using marketing tools and platforms, such as social scheduling software, email marketing platforms, and Canva.

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long term. If you have the passion to succeed that we see in our apprentices every day, you’ll be a great match for our programme.

You’ll need:

• A creative mindset and curiosity about how marketing influences audiences.
• Strong written and verbal communication skills.
• An eagerness to learn, ask questions, and try new things.
• Good organisational skills and the ability to manage multiple tasks at once.
• Enthusiasm for working collaboratively as part of a busy and supportive team.
• A positive attitude, attention to detail, and willingness to get involved in a wide variety of projects.
• An interest in digital trends, social media, and how businesses communicate online.

Our New Talent Team will guide you and support you every step of the way. Your line manager, mentor and apprentice buddy will help you reach your full potential at Severn Trent.

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