E-Commerce Administrator

We’re looking for a e-Commerce Administrator to join us on a permanent basis. The role plays a key part in ensuring the accuracy, quality, and completeness of product content across our websites. Reporting to the Head of e-Commerce, this role focuses on enriching product data to optimise the customer experience, improve searchability, and drive online sales performance.

• Enrich and enhance product listings with detailed, accurate, and engaging information, including product titles, descriptions, attributes, images, specifications, filters and categorisation.
• Ensure all content is consistent.
• Upload and maintain product data within the website’s content management system (CMS) and/or PIM system.
• Collaborate with internal teams such as category, merchandising, and marketing to gather relevant product data and updates.
• Perform quality assurance checks on product content to ensure completeness, accuracy, and visual appeal.
• Conduct competitor and market research to identify opportunities for improved product presentation.
• Support the Product Enrichment Manager in delivering website range launches, seasonal updates, and campaign deadlines.
• Maintain internal documentation and adhere to established content guidelines and workflows.

• Experience working in an e-commerce or digital content role (preferred but not essential).
• Strong attention to detail and organisational skills.
• Excellent written communication with the ability to adapt tone and style.
• Proficient with Microsoft Excel.
• Comfortable working with data and using spreadsheets.
• Ability to manage multiple tasks and deadlines in a fast‑paced environment.
• Familiarity with CMS, PIM systems, or product catalogues (preferred but not essential).

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