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Ownership Experience Lead: Community & Loyalty
Job in
Coventry, West Midlands, CV1, England, UK
Listed on 2026-08-04
Listing for:
Group Lotus
Full Time
position Listed on 2026-08-04
Job specializations:
-
Marketing / Advertising / PR
CRM Systems & Management
Job Description & How to Apply Below
Group Lotus is seeking an experienced Ownership Experience Manager to craft a premium ownership journey that turns drivers into passionate advocates. The role collaborates with Customer Care, Aftersales, Retailers, CRM, Analytics, Brand and Marketing to strengthen the Lotus relationship across Lifestyle and Sports Cars.
The role spans customer insights, CRM communications, and advocacy programmes, with a focus on international community-building and cross-functional impact.
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