Inclusion Outreach Officer

This post sits within the Inclusion Team at Avon Fire and Rescue Service, reporting to the Inclusion Specialist. The officer builds community relationships and gathers lived-experience feedback to shape inclusion work, feeding it into the Community Risk Management Plan and People and Culture Plan. The role also covers outreach at community events, managing the outreach inbox, maintaining the inclusion intranet and external community pages, and producing quarterly reports.

• Align community engagement with the Community Risk Management Plan and People, Culture and Leadership Strategy
• Build and maintain relationships with community partners and stakeholders to understand community needs
• Represent the Inclusion Team at community events and awareness campaigns, and support recruitment outreach including positive action
• Gather lived-experience insight from communities to inform Service decisions and develop approaches for under-represented groups
• Maintain the internal inclusion intranet page and external community page, promoting outreach through social media
• Prepare quarterly summary reports for the Inclusion Specialist covering culture updates and CRMP and People and Culture reporting
• Use research and Service-wide data to support planning, insight and decision-making
• Manage the outreach inbox within agreed response times and promote inclusive practices and opportunities
• Contribute to creating and promoting the Service's diversity and inclusion calendar
• Carry out other reasonable responsibilities agreed with the line manager