Senior Manager Product Testing Footwear

Overview

SPEED & SPIRIT are values that guide our approach. This role focuses on managing and continuously improving the product testing process to deliver reliable fit, performance, and quality insights that support the development of best-in-class footwear products.

• Manage and continuously improve the end-to-end product testing process and ensure timely, high-quality feedback from all stakeholders.
• Gather, validate, analyze, and summarize tester evaluations, translating insights into actionable recommendations.
• Review fit and performance feedback with Product Development and support product improvement initiatives.
• Collaborate with Technical Services to investigate and follow up on potential product quality concerns.
• Maintain and continuously improve the Product Testing Database, ensuring data accuracy and completeness.
• Support Testing at Source activities and collaborate with the Asia-based testing team on seasonal product selection and the Athlete Service Team.
• Coordinate test events and benchmark testing activities, communicating results to relevant stakeholders.
• Domestic and international travel required (approximately 20%).

• Develop a strong and effective product testing network that provides meaningful consumer insights, supports innovation, and contributes to the delivery of high-quality products.
• Build and maintain a reliable and diverse tester network to support seasonal and long-term testing needs.
• Continuously expand knowledge of footwear construction, materials, and manufacturing techniques to enhance testing effectiveness.
• Act as the primary contact for innovation-related fit and wear testing, supporting the evaluation of new materials, constructions, and technologies.
• Drive the continuous improvement of the Digital Product Testing Platform in collaboration with IT and key stakeholders.
• Onboard and train colleagues on testing processes, standards, and systems.
• Promote collaboration, knowledge sharing, and a culture of continuous improvement within Product Testing and across cross-functional teams.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is a core principle at PUMA and we do not tolerate harassment or discrimination. All applications are reviewed by real people committed to fairness, transparency, and equal opportunity. While we may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps (e.g., scheduling interviews), these functions do not influence hiring decisions.

We strive to create spaces where everyone is welcome, celebrated, and empowered to contribute authentically. PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.