Research & Data Insight Analyst

Research & Data Insight Analyst

An exciting opportunity for a Research & Data Insight Analyst with experience in data analysis, qualitative and quantitative research, market research and stakeholder engagement to support evidence-based decision making within a student-focused organisation.

If you’ve also worked in the following roles, we’d also like to hear from you:
Data & Insight Analyst, Research Analyst, Researcher, Customer Insight Analyst, Student Insight Analyst, Business Intelligence Analyst, Insight Officer, Market Research Executive, Business Analyst, Reporting Analyst, Data Analysis Officer, Data Analyst

SALARY: £33,093 to £37,682 per annum + Benefits

LOCATION: Hybrid working 3 days per week from the office in Coventry, West Midlands (CV4), and 2 days per week from home (subject to change)

JOB TYPE: Full-Time, 2 Year Fixed Term Contract

WORKING HOURS: 35 Hours per Week, Monday to Friday (some evening or weekend work occasionally required)

We have a fantastic new job opportunity for a Research & Data Insight Analyst to help shape evidence-based decision making and improve the student experience within a progressive organisation.

Working across data analysis, qualitative research, quantitative research, stakeholder engagement and insight reporting, the Research & Data Insight Analyst will deliver research projects, analyse trends and provide actionable recommendations to support strategic priorities.

As a Research & Data Insight Analyst you will collaborate with teams across the organisation to develop dashboards, reporting and research-led insight that supports campaigns, representation, engagement and service improvement initiatives.

• Deliver Research Projects: Design and deliver qualitative and quantitative research projects including surveys, focus groups, interviews and workshops
• Analyse Data and Trends: Monitor datasets and identify patterns, opportunities and insight to support strategic decision making
• Produce Insight Reports: Create dashboards, reports and presentations that translate complex data into actionable recommendations
• Support Stakeholder Engagement: Build effective working relationships with colleagues, student representatives and external partners
• Drive Data-Led Culture: Promote best practice in research, reporting and evidence-based decision making across the organisation
• Ensure Compliance: Handle data responsibly in line with Data Protection Act 2018 requirements and professional research standards
• Support Campaigns and Priorities: Provide research and insight to support influencing activities, projects and organisational initiatives
• Improve Systems and Processes: Contribute to the development of tools, frameworks and processes for collecting and sharing insight effectively

• Previous experience in qualitative and quantitative research techniques and market research methodologies
• Proven experience of data gathering, data analysis and presenting findings in a clear and engaging format
• Experience with surveys, focus groups, interviews, workshops or similar consultation activities
• Excellent written and verbal communication skills with the ability to build strong stakeholder relationships
• Strong organisational skills with the ability to manage multiple priorities and work under pressure
• Good IT skills including Microsoft Office applications such as Word, Excel and Power Point
• A background in report writing, dashboards, presentations and insight reporting
• Knowledge and commitment to equality, diversity and inclusive working practices

• Knowledge of Higher Education practices, procedures or the student sector
• Understanding of data protection, governance and relevant legislation
• Experience with in a not-for-profit, membership or student-focused environment
• Previous experience supporting campaigns, engagement activity or organisational change initiatives
• Methodical approach with strong attention to detail and problem-solving ability

• 22 days holiday plus additional closure days at Christmas, Easter, New Year and Bank Holidays
• Contributory pension scheme
• Dedicated wellbeing programme
• Cycle to work scheme
• Employee assistance programme
• Salary extras and additional staff benefits

JOB
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