FOH Team Member - White Horse West Midlands

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member
  Previous experience working front of house in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and grow with us
  The White Horse is a welcoming country pub situated in the heart of Balsall Common - Warwickshire, that reopened under the Wells & Co Managed Pub estate in 2022 after being refurbished and restored back to the community pub that everyone knew and loved.
  Up to £12.71 p/h + tips
• 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!