Mobile Shop Manager

Status:
Permanent

Hours:

30 hours per week
Salary: £19,298.40 (WTE £24,123) per annum
Closing date: 25 February 2026
Interview date: 2 March 2026

St Elizabeth Hospice is seeking a Mobile Shop Manager who is forward thinking to ensure our retail shops continually meet the progressive and ever changing world of ‘charity retail’. Our ideal candidate will have proven retail management experience and flexibility in their working hours/days.

30 hours per week. Week one – Monday, Tuesday, Thursday and Saturday and week two – Monday, Tuesday, Thursday and Friday.

• Provide additional management relief cover in retail outlets. This will include days off, annual leave, new shop openings and vacancies.
• Provide a high standard of customer service and satisfaction at all times to both external and internal customers.
• Promote and monitor Gift Aid.
• Maintain a high standard of merchandising, layout and display.
• Work with and manage volunteers who are integral to our business.

St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero‑tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

We have over 30 charity sites across Norfolk & Suffolk which includes two retail centres in Ipswich along with a community coffee hub, a café and one Zest retail outlet. Other income is produced through our e‑commerce sites, furniture operation and retail events.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness. Our work is centred on an individual's needs, which means specialist support, whenever and wherever it is needed, whether at home, in the community or at the hospice.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Last year the charity supported over 4,000 patients and their families.

In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.

• 27 days annual leave entitlement
• Pension scheme (NHS pension transferable)
• Life Cover
• Free Car Parking
• Cycle to Work Scheme
• Car Leasing Scheme
• Health Service Discounts
• Occupational Sick Pay
• Subsidised refreshments
• Blue Light Card
• Employee Assistance Programme

For more details about this role please read the job description and person specification or contact Andrea Wedgwood, Retail Area Manager andrea.wedgwo

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email. If applying, please keep a check on your emails including your spam/junk folders.