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Retail Customer Service Lead - Weekends & Evenings

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Entain Group
Full Time position
Listed on 2026-07-28
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below

Entain is seeking a Retail Customer Service Manager for our Ladbrokes & Coral betting shops in the United Kingdom. You will lead customer service standards, assist customers with bets, and manage daily shop operations under the Shop Manager.

This role emphasizes empathy, integrity and strong teamwork to drive repeat business. Reporting to the Shop Manager, you will contribute to a high-energy retail environment with a focus on accuracy, product knowledge, and customer satisfaction.

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