Team Leader, Retail

Team Leader - Step Into Store Leadership We're looking for a Team Leader to join our Meriden Food Convenience Store (24 hours per week) on a permanent contract. We also have a Team Leader role available on a 5 month fixed-term contract for 16 hours per week This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.

What You'll Be Doing As a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager. You'll:
Lead, coach and develop your team to deliver strong performance Take ownership of shifts, including opening and closing the store Drive excellent customer service and make us the go-to store in the community Support recruitment, training and onboarding of new colleagues Manage performance, attendance and team engagement Control key commercial areas including waste, stock and labour Maintain high standards across availability, merchandising and compliance This is a hands-on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success.

About You Experience in retail or a fast-paced customer environment Previous supervisory or leadership experience (or ready to step up) Commercial awareness and confidence working towards targets A natural motivator who can get the best out of people Organised, resilient and comfortable taking ownership Your Career with Us We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.

Pay & Benefits £13.35 per hour Holiday & Financial 30 days holiday (incl. bank holidays), rising with service Pension with 3.3% employer contribution Life assurance (2x salary) Discounts & Perks 10% colleague discount  double discount every pay weekend 15% discount at Fabb Furniture Access to My Staff Shop and wide retail discounts Wagestream - flexible access to your pay Health & Wellbeing 24/7 GP access, counselling & support services Grocery Aid & Co-op Credit Union support Wellbeing app & mental health support Eye care support Family & Support Enhanced maternity pay Enhanced redundancy pay Bereavement and terminal illness support Recognition Refer a Friend scheme Long Service Awards Why Join Us?

At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.