Regional E-commerce Order Management & Operations Specialist - Western Europe

At STIHL, every role matters – and every person makes a difference. From day one, you contribute to something meaningful: shaping innovation, driving sustainability, and creating progress that connects people across borders.

We’re looking for team players who are passionate about their ideas, take responsibility, and want to keep growing – personally and professionally. You can expect inspiring projects, fascinating products, and strong career prospects in an environment built on trust and collaboration.

Wherever you are in the world – your journey with STIHL can start here.

Find your place. Find your passion.
Find your Reason.

If we have any current vacancies they will be listed below.

The purpose of this role is to develop and execute the Key Account sales strategy to deliver revenue and unit sales targets, and grow market share.

As Key Account Manager you will be instrumental in developing new business opportunities within the defined Key Accounts, working closely with our internal team, across departments, to provide an exceptional customer experience, including designing and delivering solutions for Key Account customers.

• Achieve or exceed sales targets in all product segments across Key Accounts
• Working strategically to ensure long term sales performance
• Develop standards within the Key Accounts in terms of product knowledge, showroom displays, stocking range, and the development of product experts
• Implement a detailed Key Account business plan for each assigned dealer to clearly demonstrate a solid understanding of their needs and requirements to maximise growth
• To achieve the sales team KPIs as agreed with the Channel Manager OMNI/EBP
• Optimise use of OneCRM
• Compliance with Company Policies
• Work in a manner consistent with best practice Health and Safety

• An experienced sales professional with experience of managing and growing Key Accounts
• The ideal candidate has relevant industry/product experience working with a dealer network
• A strategic mind‑set, understanding business needs, and identifying new opportunities and developing business plans
• Ability to align STIHL’s objectives with the customers objectives
• A sound understanding of online selling and other sales channels
• Experience of bringing together multiple stakeholders to deliver solutions for customers.
• The ability to drive change with solution‑based thinking
• The candidate must live within the territory (south east England)
• Full driving licence and willing to travel extensively including nights away

• Competitive salary plus bonus and comprehensive STIHL benefits package
• Company car
• Everything you need to do well in the job; IT, software, mobile phone, training and support from L&D and the wider STIHL team
• Generous contributory pension plan
• 22 days holiday, increasing each year up to 25 days
• Private health and dental care
• EV salary sacrifice scheme
• Staff discount on STIHL products
• Subsidised gym membership and Cycle to Work Scheme
• The opportunity to be part of a growing global brand and contribute to its success.

Are you an innovative, practical person who thrives on providing an excellent service? If you’re looking to join a talented retail development team, come and be part of Business Development  work closely with our Field Sales team, delivering excellent service to our network of dealers and bringing our STIHL retail experience to life.

STIHL is currently recruiting a Retail Specialist, to support our Business Development team. This role is field based with extensive travel. Due to the geography of our customer base, you will ideally be based between Leicester and York, and able to travel widely throughout the country from your home base, including to our Head Office in Camberley, Surrey.

In this role you will help us to deliver STIHL’s market leading retail strategy and grow the STIHL brand through innovative display solutions.

Every member of the Business Development team is an integral part of everything STIHL delivers, and you will be no exception. Reporting to the Dealership Development Lead, your role…