Sales Advisor

Sales Advisor

Location: Coventry, West Midlands, GB, CV1 5

Sales Advisor

Hours:

08:30 - 17:00, Monday - Friday

Salary: £30,973.00 + 30% OTE

Office based for the first 6 months with a view to moving to hybrid working depending on capability (3 office, 2 home).

We're looking for ambitious, target-driven sales professionals to join our SME Customer Success teams, helping small businesses across the UK grow with BT and EE. If you thrive in a fast-paced contact centre environment, enjoy hitting targets, and want to develop a long-term sales career, this is your opportunity to step into a role with real earning potential, variety, and progression.

• Be at the heart of SME growth, using strong sales skills and customer conversations to win and grow business by converting inbound and outbound leads, while upselling and cross-selling across mobile, connectivity, and digital services.
• Manage a portfolio of SME customers, build relationships with business owners and decision-makers, and use outbound activity to identify needs and match the right solutions, while keeping CRM systems accurate and following best practice.
• Work in a target-driven environment to achieve sales, revenue, and activity KPIs, build and manage a strong pipeline, and ensure opportunities are progressed effectively to deliver consistent growth.
• Roles within both our Acquisition and Customer Success teams will be discussed throughout the assessment process:

This role is primarily focused on new business sales, targeting smaller SME Business customers (0-49 employees) with a strong emphasis on outbound cold calling activity and pipeline generation.

This role is more relationship-led, with a broader focus on ongoing account management. This includes retention, upsell, and growth of existing customers, alongside some new business activity (10-50 employees).

• Experience in a sales environment
• Strong communication skills with the ability to sell, influence and build trust
• Confidence using CRM systems and digital tools
• A positive, coachable mindset with a willingness to learn

• Proven track record of hitting or exceeding sales targets
• Experience in telesales or outbound sales environments

Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 30% OTE Bonus
• Monday-Friday shift pattern
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity and adoption leave: 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market-leading pension scheme: 5% from you and 10% from us
• Holiday purchase scheme
• You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.