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Strategic CSM, Mid‑Market

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Gearset
Full Time position
Listed on 2026-09-29
Job specializations:
  • Sales
    Customer Success Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below

Gearset is hiring a Mid-Market Customer Success Manager to manage a portfolio of 80–100 customers, driving long-term value and strong retention. You’ll own renewal outcomes, work with Account Managers to identify expansion opportunities, and use product data to guide actions that maximize customer impact.

You’ll collaborate with Support, Product and Renewal teams to secure successful outcomes, while growing your technical knowledge of Salesforce Dev Ops for credible customer conversations and

Our team is growing, and we are hiring a Strategic CSM, Mid‑Market Growth & Renewals in England, United Kingdom.

We invite applications for the Strategic CSM, Mid‑Market Growth & Renewals position located in England, United Kingdom.

The following opportunity is for a Strategic CSM, Mid‑Market Growth & Renewals with Gearset.

This opportunity is for the Strategic CSM, Mid‑Market Growth & Renewals role at Gearset.

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