Dementia Care: Telephone Support Volunteer
Listed on 2026-07-21
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Social Work
Community Support Services, Mental Health, Community Health
About The Role
Want to use your interpersonal skills over the telephone to provide vital support and services information to people affected by dementia?
We are looking for Telephone Support Volunteers to join our local team at Centre 4, 17a Wootton Road, Grimsby DN33 1HE
. This is a flexible role with an expected minimum commitment of 3 hours per week, and can be done Tuesday-Friday. Candidates should be confident using IT, as you will be recording your conversations on our computerised record system. Full training will be given.
As a Telephone Support Volunteer you will help people living with dementia, affected by dementia or people that are worried about their memory connect to support and services that are available to them. You will provide a service that is tailored to a person's needs, interests, abilities, history and personality. You will be a key point of contact for people using our services, ensuring that we keep in touch with people at a time when they need our support.
This role will be subject to a satisfactory Criminal Records Check from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland) or AccessNI (Northern Ireland). If you require further information regarding Criminal Records Check,
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