Move Officer - Exempt

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair:
  We are fair, open, and transparent.
• Nurture and develop:
  We help and encourage everyone to be their best and do their best.
• Engage and empower:
  We talk and listen to others, working together as one.
• Create and innovate:
  We embrace new ways of working to continuously improve.
• Own and be accountable:
  We work together to deliver the best services for our residents.
• Value and respect:
  We put diversity and inclusion at the heart of all we do.

This is an exciting time to join Coventry City Council's Housing & Homelessness Service.

Thanks to funding secured from the West Midlands Combined Authority (WMCA), Coventry City Council are recruiting two Move On Officers on fixed-term contracts until 31 March 2029 to help residents transition into settled accommodation and sustain independent living.

These new roles will play a vital part in helping residents successfully transition from short-term supported exempt accommodation into settled accommodation within the private rented sector. The programme aims to reduce barriers to independent living, increase move-on opportunities, prevent repeat homelessness and create greater capacity within supported accommodation services for those who need them most.

The roles will also support the ongoing development and delivery of Coventry's Supported Housing Strategy.

The successful candidates will work closely with Coventry's wider Supported Exempt Accommodation Team, housing providers, landlords, support services and other key partners to develop and strengthen these pathways, ensuring residents receive the practical support and opportunities they need to successfully move on and thrive in independent accommodation.

As a Move On Officer, you will provide personalised, time-limited support to individuals who are ready to move from supported exempt accommodation into permanent housing.

Working directly with residents, you will help identify suitable accommodation options, overcome barriers to housing, develop tenancy skills and build confidence to live independently. You will also work closely with landlords, housing associations, support providers and council services to create sustainable move-on pathways into the private rented sector.

Funded through the West Midlands Combined Authority until March 2029, these roles represent an exciting opportunity to be part of an innovative programme that will help transform housing outcomes for people who have experienced homelessness, whilst supporting the wider homelessness system by increasing move-on opportunities and reducing pressure on supported accommodation services.

Key responsibilities include:

• Supporting residents to move from supported accommodation into settled housing.
• Identifying barriers to housing and developing plans to overcome them.
• Providing practical support around benefits, budgeting, household management and tenancy sustainment.
• Building and maintaining positive relationships with residents and partner agencies.
• Working with landlords, housing associations and support providers to secure accommodation opportunities.
• Maintaining accurate case records
• Supporting residents to develop the skills and confidence needed to sustain a tenancy and live independently.
• Working flexibly, creatively and…