Safeguarding Officer - Advisory Services

Location: Binley Woods

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

Your role at Orbit

Safeguarding Officer - Advisory Services

We are seeking an experienced and motivated Safeguarding Officer to join our Advisory Services team, where you will play a pivotal role in protecting people and strengthening safeguarding practice across our organisation.

What you'll achieve

In this role, you will provide expert safeguarding advice and guidance to colleagues and customers, helping ensure we consistently meet our statutory and moral safeguarding responsibilities. You’ll also contribute to the ongoing development of our safeguarding approach, supporting continuous improvement and best practice across our portfolio.

This is a hybrid role with flexible location, and we welcome applications from across our operating areas (Midlands, South and East)

We are looking for a confident, proactive communicator who brings a strong customer-centred approach to safeguarding both adults and children. You’ll be a dynamic and inspiring professional, with sound judgement, the confidence to challenge constructively, and a genuine passion for partnership working to achieve the best possible outcomes for those we support.

As a Safeguarding Officer you will:

Manage a caseload of safeguarding cases, ensuring all work is delivered within agreed frameworks.
You will regularly engage with customers by telephone to sensitively gather information, provide reassurance, and offer appropriate safeguarding advice and support.
Review safeguarding concerns, gather and assess information, complete risk assessments, and raise alerts to Local Authorities where appropriate.
Make support referrals, provide professional advice, and signpost customers to relevant services.
Act as one of Orbit’s Designated Safeguarding Leads, supporting customers and colleagues to ensure safety and protection.
Develop and maintain strong professional relationships with key partner agencies, including Local Authorities, MARAC, MAPPA, Fire Service and Police, ensuring Orbit fulfils its role and responsibilities as a landlord.
Support organisational learning by contributing to safeguarding data, trends and outcomes, including participation in relevant forums and reviews where required.
Represent Orbit professionally in multi-agency settings, serious case reviews and other safeguarding processes as appropriate

Essential Skills

At least 3 years’ experience of successfully managing safeguarding cases within a housing or local authority environment.
A high level of knowledge of relevant legislation and best practice relating to safeguarding adults and children.
Proven experience of achieving positive outcomes through effective partnership working.
Experience in managing complex caseloads, with proven resilience in maintaining personal wellbeing while supporting others.
Ability to deliver a subject-centred, customer-first approach, supporting and protecting customers while enabling sustainable solutions.
An innovative and flexible approach, with the ability to manage competing priorities in a fast-paced environment.
Excellent communication skills, including the ability to prepare clear and complex written reports.
Strong IT literacy and analytical skills, with the ability to understand trends and outcomes.
Car owner, with the flexibility to travel to meet the requirements of the role and to support service coverage…