Lead Case Co-Ordinator

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This is a Gloucestershire County Council job.

• Job Title:
  
  Lead Case Co-Ordinator
• Job Location:
  
  Shire Hall
• Contract Type:
  Permanent
• Closing Date: 24/11/2026
• Job Requisition Number: 15180
• This post is not open to job share

Are you an experienced professional who is passionate about improving outcomes for children and young people with special educational needs and disabilities? Could you combine confident leadership with sound professional judgement, supporting colleagues to deliver high-quality statutory casework while keeping children, young people and families at the heart of decision-making?

If so, we would love to hear from you.

In Gloucestershire, we want children and young people with special educational needs and disabilities to receive the right support, at the right time and in the right place. We are continuing to strengthen our Education, Health and Care Plan Service and are looking for two permanent, full-time Lead Case Coordinators to join our supportive and committed team.

This is a varied and influential role where you will lead and support Case Coordinators, providing supervision, case oversight and quality assurance while taking responsibility for a defined area of work. You will help ensure statutory plans and decisions are timely, high quality, legally compliant and focused on improving outcomes for children and young people.

You will work closely with families, educational settings and professionals across education, health and social care. You will provide leadership on complex and escalated casework, quality assure statutory plans, contribute to panel decision-making and support colleagues to apply legislation confidently and consistently. The role can also involve preparing for appeals and working alongside legal representatives where required.

Just as importantly, you will help us develop a confident, consistent and reflective workforce, identifying opportunities to strengthen practice and contributing to wider service improvement.

You may already have experience within statutory special educational needs services, education, social care or another setting where you have developed strong knowledge of statutory processes and experience of managing complex work.

You will be someone who can lead with clarity while remaining approachable and supportive. You will be comfortable making decisions, analysing evidence and explaining the rationale for those decisions, including when situations are complex or challenging. Experience of supervising, mentoring or developing others would enable you to make an immediate impact.

You will need a strong understanding of legislation relating to children and young people with special educational needs and disabilities, together with the ability to translate statutory requirements into high-quality everyday practice. Our existing role profile places particular emphasis on oversight of Case Coordinators, quality assurance, statutory timescales, partnership working with families and professionals, and securing positive outcomes for children and young people.

Above all, we are looking for someone who shares our ambition for children and young people and who understands that strong leadership is about combining accountability and professional curiosity with supportive, relational practice.

This is an exciting time to join the Education, Health and Care Plan Service. We are focused on strengthening the quality, timeliness and impact of our work and creating a service where colleagues have the support and leadership they need to do their best work.

At Gloucestershire County Council, you will be part of a supportive working environment with opportunities for development, regular supervision and flexible and agile working. Council benefits include annual leave, access to the Local Government Pension Scheme, an Employee Assistance Programme, the Cycle to Work scheme and access to employee networks.

This is an opportunity to take on a meaningful leadership role where your judgement, experience and ability to develop others can make a tangible difference to children, young people and families across Gloucestershire.

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits…