Senior Transport Operator

Can you coordinate and motivate a busy team while keeping communication clear and consistent? Are you confident allocating work, de briefing drivers, and analysing driver print offs to spot and manage infringements? Do you have the attention to detail to monitor delivery paperwork and escape issues before they become problems?

We are looking for a Senior Traffic Operator to join our Halfords site in Coventry. As a Traffic Operator, you'll be at the heart of our transport operation—allocating daily work, supporting drivers on the road, and ensuring every job runs smoothly from start to finish. You'll take ownership of de briefing returning drivers, monitoring delivery paperwork, analysing driver print offs, and managing any infringements or issues that arise.

If you're someone who thrives on keeping operations moving efficiently and communicating clearly under pressure, this is your next step.

This is a full‑time, permanent position, working Monday to Friday 13:00 to 22:00

We're looking to offer a salary of up to £35,700
, and 25 days annual leave (plus bank holidays). Your benefits package includes a company‑sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts.

• Lead and develop the team by managing daily operations, allocating driver workloads, conducting performance reviews, supporting Traffic Operators/Admin staff, and maintaining a safe, fair working environment.
• Ensure full compliance with SOPs, working‑time legislation, company policies, defect procedures, accident management processes, vehicle hygiene checks, and escalation requirements.
• Oversee driver activity including daily de‑briefs, managing infringements, handling day‑to‑day driver queries, supporting investigations, and completing vehicle accident reports.
• Maintain high operational standards through effective resource planning, productivity improvement, managing VORs/breakdowns, overseeing shipments to Ireland and DGN notes, and ensuring delivery shortages/overs are communicated.
• Coordinate transport administration by monitoring delivery paperwork, ensuring Connect/tri‑scan systems are updated, and providing timely, accurate reporting to the National Transport Manager.

• Experience working in a fast‑paced transport or logistics environment, with strong teamwork skills.
• Strong analytical and numerical ability to interpret data and support operational decision making.
• Excellent interpersonal, leadership and motivational skills, with the confidence to guide and influence others.
• Experience conducting formal hearings or investigations, ensuring professionalism and fairness at all times.

GXO is an equal‑opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

Review GXO's candidate privacy statement here.