Transport Administrator

CTRG are recruiting for a Transport Administrator in Coventry

This role supports both the primary and secondary transport operations, ensuring the delivery of a high-quality service to customers. Reporting to the Transport Shift Managers, the position involves working 40 hours per week.

The successful candidate will typically work Monday to Friday, 14:00-22:00; however, flexibility may be required to meet business needs.

Paid Hourly Rate: £13.00

• Communicate effectively with drivers and customers via phone and email
• Use systems (such as ESP/ GTS/ SAP/ DLOG/ Drive Safe) to input data and generate reports
• Conduct driver briefings and debriefings
• Maintain a positive and engaging approach with drivers
• Use Microsoft Word and Excel proficiently
• Demonstrate strong organisational skills
• Deliver a customer-focused service at all times
• Provide the Customer Service team with confirmation updates
• Maintain and update KPI spreadsheets
• Apply knowledge of drivers' hours regulations

• Driver communication/phone calls and logging accurate information.
• KPI reporting
  - Accurate data and reports.
• Driver debrief
  - System updates.
• Supporting the Transport Shift Managers to run the shift efficiently.

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.