Transport Shift Manager

We're looking for a Transport Shift Manager on a night shift to join our fast-paced transport operation. Reporting to the Transport Operations Manager, you'll play a pivotal role in leading our overnight transport team, ensuring the safe, efficient, and compliant movement of thousands of parcels while delivering exceptional service to our customers. Shift Pattern:
Monday to Friday, 9:30pm to 6:00am This is an exciting opportunity to lead a high-performing team in a dynamic logistics environment where no two nights are the same. What You'll Be Doing As Transport Shift Manager, you'll be responsible for the successful delivery of the overnight transport operation, managing Transport Supervisors and drivers while driving operational performance and employee engagement.

Lead and develop a team of Transport Supervisors and drivers to deliver safe, efficient, and high-performing operations. Ensure timely dispatch and effective driver debrief processes. Manage a high-volume transport operation, handling up to 350,000 parcels daily during peak periods. Support forecasting, peak planning, resource allocation, and operational readiness. Oversee fleet utilisation and driver scheduling to meet operational demands. Take ownership of shift performance, service levels, compliance, health & safety, and employee engagement.

Analyse operational data, identify performance gaps, and drive continuous improvement. Produce shift reports, investigate KPI failures, and implement corrective actions. Conduct regular 1-2-1s, performance reviews, and team briefings. Foster a culture of accountability, engagement, and continuous improvement. Ensure compliance with transport legislation, company policies, and safety standards. Complete audits, risk assessments, and maintain safe systems of work. Act as deputy for the Transport Operations Manager when required.

What youll bring to the role:
We're seeking an experienced transport leader who thrives in a fast-paced operational environment and has the ability to motivate teams while delivering outstanding results. CPC National Qualification and a full UK Driving Licence. Previous transport or logistics management experience within a fast-paced operation. Strong understanding of transport compliance, operational best practice, and fleet management. Experience using transport systems such as Isotrak, TMS, and Tachomaster.

A confident decision-maker who thrives under pressure and can work independently. Strong analytical skills, with the ability to use data to improve performance and drive results. Proven experience leading, motivating, and developing high-performing teams. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Office applications. A proactive, people-focused leader with a passion for continuous improvement and operational excellence.

Highly organised, detail-oriented, and committed to delivering outstanding results.