Systems and Yard Assistant Controller

Your purpose (in a nutshell)

In your role you will support the Control Room Manager with the management and monitoring of the Inbound and Outbound Functions using the Sorter system. You will support the Hub, Systems & Yard Controller on all aspects of inbound and outbound operational management including the relevant training of Warehouse Operatives and Team Leaders.

You will be accountable for:

• Whilst on shift you will be responsible for inbound and outbound operations including through puts, parcel presentation, productivity levels and achievement of forecasted CPU against budgeted targets.
• Analysing data and creating reports on required aspects of the business.
• Responding and resolving any queries from Client Manager.
• Supporting with the management of the Inbound and Outbound Gatehouse's including any relevant queries from Shunters and Gatehouse Co-ordinators.
• Ensuring that all required reporting documentation is maintained and delivered to the required standard and timescales including hourly reports to the business.
• Supporting with the sortation training to Warehouse Operatives and Team Leaders.
• Ensuring investigations are undertaken and concluded for missed parcels.
• Ensuring the correct chutes are ac...