IDD Director; East; Intellectual & Developmental Disabilities; IDD) Services

• Required Degree 4 Year Degree
• Travel 5%
• Manage Others Yes

Description

Job Title: IDD Director
- East, Intellectual and Developmental Disabilities (IDD) Services

Job Code: A0117/Director

Job

Hours:

8am-5pm (emergency on-call as needed) - Hybrid
- Times May Vary

Division/Department/Program: Intellectual & Developmental Disability (IDD) Services

The Director of IDD Services provides strategic, operational, and administrative leadership for all Intellectual and Developmental Disabilities (IDD) programs and services within Gwinnett, Rockdale & Newton Counties. Reporting to the Senior Director of IDD Services, the Director oversees the delivery of high-quality, person-centered services across Day Programs, Community Living Arrangements (Residential Services), Supported Employment, Community Living Support (CLS), Community Access, Family Support Services, and other IDD programs and supports.

The Director is responsible for ensuring that all services are delivered in accordance with person-centered values, Georgia DBHDD standards and Medicaid requirements, organizational policies, and industry best practices. This position leads efforts to achieve program goals, implement strategic initiatives, promote continuous quality improvement, ensure regulatory compliance, and foster a culture of excellence, innovation, and accountability. The Director ensures adherence to accreditation standards and monitors use of evidence-based practices and informed models that support positive outcomes, community integration, health, safety, self-determination, and quality of life for individuals.

Duties & Responsibilities:

• Direct supervision, coaching and training of Program Managers and assigned staff
• Provide leadership and oversight for IDD programs within Gwinnett, Rockdale & Newton Counties.
• Lead quality assurance, performance improvement, and risk management activities.
• Oversee audits, inspections, licensing reviews, and implementation of corrective action plans.
• Monitor program outcomes, participant satisfaction, and service quality indicators.
• Manage program budgets, resource allocation, and conduct program need assessments to identify gaps
• Develop partnerships with families, stakeholders, providers, and community organizations.
• Ensure health, safety, HIPAA compliance, and incident management requirements are met.
• Lead workforce development, training, coaching, and performance management activities.
• Collaborate with the Senior Director of IDD Services and other VPH leaders on service expansion and operational initiatives.
• Ensure services delivery is person-centered, promoting choice, independence, and community inclusion.
• Monitor service delivery to ensure person-centered practices and promoting choice, independence, and community inclusion.
• Ensure compliance with state, federal, and accreditation standards to maintain readiness for external reviews not limited to: DBHDD, DCH-Medicaid COMP/NOW & HCBS rules, NADD, CCBHC, HFR.
• Ensure staff training meets regulations and organizational requirements
• Develop, review, and revise policies and standard operating procedures as needed
• Communicates with clarity, consistency, and transparency, engaging staff to drive accountability, commitment, and sustainable results.
• Serve as liaison with DBHDD regional offices and state leadership.
• Engage with county stakeholders to ensure alignment with local needs and VPH priorities.

Additional Functions include:

• On-call responsibilities for urgent health or safety issues
• Collaborate with VPH leadership for strategic planning activities
• Participates in external meetings, agency committees, initiatives and/or special projects and tasks as assigned.

Minimum Qualifications:

• Bachelor’s degree in Human Services, Social Work, Public Health, Healthcare…