Retail Shift Supervisor - Covington

Retail Shift Supervisor $15.00
- Covington

Goodwill of North Georgia is seeking a Retail Shift Supervisor to lead our store team in Covington. This hourly role offers weekly paychecks, paid time off for vacation and holidays, a 25% employee discount, health/dental/vision insurance for staff and families, complimentary uniforms, and access to free job skills training at Goodwill Career Centers.

• Supervise all store personnel during assigned shifts to ensure operational standards are met
• Open the store as key holder/supervisor on duty
• Develop, train, coach and support store associates for career growth within the organization
• Comply with agency policies and Donated Goods Retail SOPs and the agency’s safety and security policies and procedures
• Adhere to the task outline for the job you are supervising and performing
• Implement and maintain the ISO process
• Greet and assist donors/customers; create a customer service standard by ensuring needs are met and service is efficient and effective
• Assist and resolve complaints and communicate issues to management team
• Maintain proficiency for tasks required in all workstations
• Monitor and maintain overall store appearance and housekeeping to agency standards
• Perform and assist in all functions completed by store personnel
• Support in maintaining all company records and reports accurately and timely
• Attend all meetings and training as required by the agency
• Transfer to any Goodwill of North Georgia store within the territory as needed or required
• Perform other duties as assigned by management

• High School Diploma or GED required
• Two to three years of retail experience
• Associate’s degree or completion of related retail management coursework preferred
• Excellent oral and written communication skills in English; interpersonal skills; bilingual a plus
• Certified and licensed to operate a forklift
• Dependable transportation and electronic communication device
• Proficient in Microsoft Office
• Start employment in acceptable safety work shoes
• Ability to adapt to growth and a changing environment within the Agency

• Acceptable safety work shoes
• Work in all types of conditions including heat, cold and dust
• Meet all physical requirements: bend, reach, grasp, stand and/or walk extended periods; push, pull and lift up to 30 lbs with or without accommodation
• Available to work Monday through Sunday during operating hours as needed

Mid‑Senior level

Full‑time

Sales and Business Development

Non‑profit Organizations

Learn more about our 100+ stores, donation centers, and career centers and how our mission helps local job seekers .