Receptionist, Administrative​/Clerical

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Apple Farm Service, Inc. is looking for an energetic Receptionist at the Covington location to provide an overall exceptional customer experience. As our receptionist, you will be the face and voice of this location. You will have the first opportunity to give our customers an excellent experience and ensure their needs are met, which makes you crucial to our team’s success.

When you are not assisting customers, you will perform various duties to support other departments. As a receptionist, you would be the first point of contact for the company and you will provide administrative support across the organization. If you're the kind of person who strives to do great work, thrives while working in a team, and is someone who is friendly, professional, and genuine, this is the position for you.

• Greeting, welcoming, directing, and announcing guests and/or customers appropriately whether in person or telephone
• Operate multi-line telephone system being first to answer incoming calls, greet and assist customers, and complete a variety of administrative duties.
• Answer, andforwardany incoming phone calls while providing basic information when needed
• Occasionally obtain appropriate credit and/or payment for retail purchases
• Perform other clerical receptionist and miscellaneous administrative duties as assigned

• Promotes Apple Farm Service, Inc. in a professional, honest manner (to include personal appearance and dress).
• Greet customers and visitors; assist customers as needed
• Assist, direct, and guide customers to appropriate departments
• Answer incoming telephone calls in a timely manner; determine purpose of call and forward callto appropriate person or department Sales, Parts, Service (as needed) Accounts Receivable/Payable (phone payments with CC, invoice copy requests or other accounting questions) Human Resources (Insurance brokers, Employment Verifications, Payroll Companies)
• Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
• Provide callers with address, directions, store hours, and other basic information as requested
• As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions
• Provide information to staff and/or clients about special activities
• Maintain the reception in a tidy and presentable manner
• Provide additional support to the accounting department as needed.
• Complete catch-up filing to ensure records are current, accurate, and properly organized.
• Perform other duties as assigned
• Adheres to all company policies and procedures

• To thrive in this role, you must have a winning attitude, a customer service mindset, and enjoy working in a team environment.
• High integrity, loyal, team player, organized and highly motivated
• Excellent oral and written communication skills
• Multi-tasking effectively is a must as well as the ability to organize and work under pressure
• Computer skills /Knowledge of computers and basic programs
• Time management skills
• Ability to create and maintain good relationships with both internal and external customers.
• Collaborate with team members and supervisors to meet department objectives
• Handle confidential information with discretion and professionalism

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential…