Stock Plan Solutions Analyst

Job Summary
The Product Analyst will be a key member of the Stock Plan Services (SPS) Customer Solutions organization, partnering with Product Leaders, stakeholders, Technology teams, Operations, and Compliance partners to define, analyze, and deliver business solutions that support SPS products and services. The role will identify business needs, define solution requirements, lead discovery and requirements-gathering efforts, and translate complex business challenges into actionable solutions while balancing operational, regulatory, and customer considerations.

The analyst will also support solution validation, process improvement, change readiness, and continuous enhancement initiatives to deliver scalable organizational results.

Key Responsibilities

• Lead analysis activities, including developing detailed requirements, documentation, business impact assessments, and future-state solution designs

• Build strong partnerships across business, operations, technology, and compliance teams to facilitate collaboration, stakeholder alignment, and effective decision-making

• Support solution delivery through requirements testing, business acceptance validation, implementation readiness, and post-deployment support

• Identify business needs and translate complex business challenges into actionable and scalable solutions

• Lead discovery and requirements-gathering activities throughout the project lifecycle

• Ensure business and technology partner needs are accurately represented throughout solution development and delivery

• Support process improvement, change readiness, and continuous enhancement initiatives

• Analyze complex business situations and develop practical solutions aligned with business objectives

Required Qualifications

• Proven experience gathering, documenting, managing, and validating complex business and functional requirements

• Strong analytical, critical thinking, process analysis, and problem-solving skills

• Experience supporting business transformation and solution implementation

• Excellent communication, facilitation, negotiation, and stakeholder management skills

• Proven ability to influence and collaborate effectively across cross-functional business and technology teams

• Strong ownership, adaptability, and attention to detail

• Ability to prioritize multiple initiatives while maintaining a focus on quality and business outcomes

• Experience in business analysis, process improvement, and solution delivery within financial services, equity compensation, or related industries

Preferred Qualifications

• Experience supporting products and services related to stock plans or equity compensation

• Familiarity with operational, regulatory, and compliance considerations within financial services environments