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Senior CSM - AI-Driven Insights & Growth

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Bounce Insights
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below

Bounce Insights seeks a Senior Customer Success Manager to own and grow a portfolio of key client relationships across market research and AI-enabled insights. You will manage onboarding, adoption, and business reviews to ensure clients derive value and renew, while identifying opportunities for expansion.

Ideal candidates have 5+ years in client-facing roles, a track record of retaining and expanding accounts, and comfort engaging senior stakeholders in a fast-growth environment.

We would love to welcome a new Senior CSM - AI-Driven Insights & Growth to our organisation in London, KY, United States.

We are looking to fill the Senior CSM - AI-Driven Insights & Growth position at Bounce Insights in London, KY, United States.

The Senior CSM - AI-Driven Insights & Growth role at Bounce Insights is now open for applications in London, KY, United States.

Position Requirements
10+ Years work experience
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