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Water Utility Field Service & Customer Care Pro

Job in Covington, Kenton County, Kentucky, 41011, USA
Listing for: Northern Kentucky Water District (NKWD)
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Northern Kentucky Water District (NKWD) is seeking a Customer Service Field Representative to respond to customer calls, handle billing inquiries, and perform water service activations in the field. You will work with customers, contractors, and internal teams to resolve issues and support regulatory compliance.

Based in Kentucky, you will conduct meter readings, pressure checks, and minor repairs, with on-call rotations and a focus on safety and data integrity.

This position is for the Water Utility Field Service & Customer Care Pro role at Northern Kentucky Water District (NKWD).

Step into the Water Utility Field Service & Customer Care Pro role at Northern Kentucky Water District (NKWD) in KY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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