Senior Pension Administrator - Core Market Defined

Position: Senior Pension Administrator - Core Market Defined Benefits
Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role Do you like to tackle problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and are encouraged to be constantly innovating? Do you enjoy math and Excel, and do you have the drive to be consistently improving to help participants?

Under minimal supervision, the Senior Pension Administrator will be responsible for accurate and timely processing of moderate to high complexity calculations and/or transactions in a multi-client environment. They learn to execute employee information and financial transactions on several Fidelity systems within each client’s respective database. The Senior Pension Administrator interacts with many different groups within Fidelity and is a key contributor to the team environment and overall effective services provided to Fidelity’s client base.

This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work. Major responsibilities include:

Play an integral role servicing existing and new clients in defined benefit retirement plan administration, including a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time critical environment

Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards

Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows

Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools.

Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates

Contact participants to explain calculations or resolve participant/client related issues. This could be by phone or letters and forms

Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert

Manually calculate and review pension benefits for plan participants

Support the monthly testing of various systems upgrades and releases

Participate in special departmental projects

The Expertise and Skills You Bring Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience

Defined Benefit knowledge and experience is a plus, but not required. Associates will be given training on DB and calculations which will be required to be successful in the role.

Strong math, analytical and intuitive skills. Ability to build calculation tools

Motivated and committed to precision; positivity and “can do” work ethic

You're a great teammate, and meet individual timeliness and accuracy goals

Ability to adapt to an evolving environment

Strong organizational skills and attention to detail

High integrity and discretion to ensure the confidentiality of sensitive client data Demonstrate initiative in solving problems and implementing solutions

Ability to work independently

Strong PC Software skills (i.e. Excel, Outlook, and Word)
Strong communications skills

The Team Fidelity has achieved the top position as the largest Defined Benefit (DB) recordkeeper in the US, as measured by total participants under administration.  Fidelity has been a trusted Defined Benefit provider in the industry for over 30 years, demonstrating consistent growth and innovation.

You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and…