Clinical Office Associate - Outpatient Wound Care

Clinical Office Associate - Outpatient Wound Care

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Job Type: Regular

Scheduled

Hours:

40

zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork.

Our associates are the heart of everything we do.

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules.
• Retirement savings with employer match.
• Tuition reimbursement and professional development opportunities.
• Wellness, mental health, and recognition programs.
• Career advancement through mentorship and internal mobility.

St. Elizabeth Healthcare is hiring a Clinical Office Associate for our Outpatient Wound Care unit. Shift/

Hours:

Full-Time 40 hours/week, First Shift.

The Clinical Office Associate provides customer-focused service and supports patient flow in a unit or department to include:

• Patient registration.
• Patient scheduling.
• Patient billing.
• Pre-certification (collect insurance information, receipt of co‑pays or bill payments).
• Medical records retrieval, release, or collection.
• Data entry.

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow‑up with appropriate staff as needed. Adheres to St. Elizabeth Healthcare and unit/department practice‑specific policies and procedures, including work rules pertaining to time and attendance. Follows applicable safety steps to ensure safety for self, patients, and required for compliance with St. Elizabeth Healthcare, state, and federal standards. Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

HS Graduate or GED, Secretarial related courses, BLS required for Cardiac Rehab and Surgery Centers.

• Medical terminology.
• Computer fluency/literacy.
• Communication skills (verbal and written).
• Maintain patient confidentiality.
• Organization and prioritization skills.

1 year related experience in a medical office setting including:

• Customer service/receptionist/registration.
• Scheduling.
• Filing.
• Telephone etiquette.
• Patient billing.
• Computer service.

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is zabeth. Join us, and you'll take pride in the level of care we offer our community.